Search should work like magic
At the most fundamental level, search should work like magic: it should always give staff the information they need, even if they only enter a word (or two).The post Search should work like magic...
View ArticleObtain search in your CMS?
How good are the search capabilities built into CMS products, and when should you make use of them?The post Obtain search in your CMS? appeared first on Step Two Designs.
View ArticleNine ways to fix intranet search
This article outlines nine steps that can be taken by all intranet teams to improve the effectiveness of search, covering both design and under-the-hood changes.The post Nine ways to fix intranet...
View ArticleSearch doesn’t work out-of-the-box
Out-of-the-box, search doesn't work, and there is a small (but vital) piece of work needed to design and tune the search solution.The post Search doesn’t work out-of-the-box appeared first on Step Two...
View ArticleSearching more is not always better
Driving enterprise search to cover ever more content does not necessarily deliver better results.The post Searching more is not always better appeared first on Step Two Designs.
View ArticleSimplify the search user experience
Search doesn't work out of the box, and up to 80% of the default functionality must be stripped out for general search users.The post Simplify the search user experience appeared first on Step Two...
View ArticleWho owns intranet search?
In most cases, the intranet team should own search, and the responsibility should not be left within IT.The post Who owns intranet search? appeared first on Step Two Designs.
View ArticleDo intranets only need search?
Can we replace our intranet homepages with a Google-inspired search page?The post Do intranets only need search? appeared first on Step Two Designs.
View ArticleTargeting enterprise search to key tasks
The strength of enterprise search is also its challenge: how to pick which of the many features to use?The post Targeting enterprise search to key tasks appeared first on Step Two Designs.
View ArticleUsing metadata and taxonomies to classify and filter intranet content
There are a variety of smart ways to help staff find what they need, when searching and browsing.The post Using metadata and taxonomies to classify and filter intranet content appeared first on Step...
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Search box design
All intranets have a search box, conventionally located in the top right hand corner. There are plenty of variations on this theme, different sizes and colours, some with buttons, others with labels....
View ArticleObtain search in your CMS?
Organisations are looking for a wide range of capabilities when selecting a new content management system (CMS), and search is often one of the desired features. Almost every site requires a search...
View ArticleNine ways to fix intranet search
Search is often the greatest source of frustration on intranets. Irrelevant results, hard to read results pages and ‘untitled document’ entries plague many intranet searches. With the size and scope...
View ArticleSearch doesn't work out-of-the-box
Search is broken on many websites and intranets. Search results pages are confusing and cluttered, and users can’t easily find what they are looking for. It is tempting to think that this is a...
View ArticleSearching more is not always better
The rise of enterprise search has put an increasing focus on searching ever broader collections of content and documents within organisations. While enterprise search projects generally start with...
View ArticleSimplify the search user experience
Out of the box, most search engines are poorly designed for the needs of general intranet searchers. Cluttered with complex features, these search tools can easily be overwhelming for staff who simply...
View ArticleWho owns intranet search?
To make intranet search successful, the right technology must be put in place, and the necessary work undertaken to design and configure its operation. Once these practical steps have been completed,...
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Do intranets only need search?
Every once in a while, intranet teams have to justify the amount of time they spend structuring their sites and improving navigation. Stakeholders, often very senior ones, ask: ‘Why don’t we just...
View ArticleTargeting enterprise search to key tasks
Enterprise search is often deployed as ‘the answer’ for the difficulties of finding information across an entire organisation. The basic concept is that the enterprise search indexes ‘everything’, and...
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